Privacy policy

Last Updated: June 8, 2025

Introduction

Podcast Studio X ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our podcast production services and website.

Information We Collect

1. Information You Provide Directly

Personal Information:

  • Full name and contact details

  • Email address and phone number

  • Billing address and company information

  • Payment information (processed securely through Stripe)

Project and Content Information:

  • Podcast concept and requirements

  • Brand assets, logos, and visual materials

  • Audio and video content for production

  • Guest information and contact details

  • Show notes, transcripts, and episode materials

  • Feedback and communications about your podcast

Account Information:

  • Login credentials

  • Subscription preferences

  • Communication preferences

2. Information Automatically Collected

Website Analytics (via Google Analytics 4):

  • IP address (anonymized)

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referring websites

  • Geographic location (city/region level)

  • User interactions and engagement metrics

Technical Information:

  • Cookies and similar tracking technologies

  • Website performance data

  • Error logs and debugging information

How We Use Your Information

Service Delivery

  • Process and fulfill podcast production requests

  • Manage your subscription and billing (via Stripe)

  • Communicate about project status and deliverables

  • Provide customer support and technical assistance

  • Schedule and coordinate guest appearances

  • Create and maintain your custom podcast website

Service Improvement

  • Analyze website usage to improve functionality

  • Optimize our production processes

  • Develop new features and services

  • Conduct quality assurance and testing

Communication

  • Send service updates and project notifications

  • Process billing and subscription communications

  • Provide marketing communications (with your consent)

  • Send newsletters and industry insights (opt-in only)

Third-Party Services and Data Sharing

Service Providers We Use

Stripe (Payment Processing)

  • Processes all subscription payments securely

  • We do not store your full payment card information

  • Subject to Stripe's privacy policy

Google Analytics 4

  • Tracks website usage and performance

  • Data is anonymized and aggregated

  • Used for website optimization and user experience improvement

Framer (Website Platform)

  • Hosts our website and handles form submissions

  • May use cookies for website functionality

  • Subject to Framer's privacy policy

Production Tools

  • Cloud storage services for secure file management

  • Audio/video editing and production software

  • Project management and communication platforms

When We Share Information

We may share your information only in these circumstances:

  • With service providers who help deliver our services

  • When required by law or legal process

  • To protect our rights or prevent fraud

  • With your explicit consent

  • In connection with a business transfer (with advance notice)

Data Storage and Security

Security Measures

  • Industry-standard encryption for data transmission and storage

  • Secure cloud storage with regular backups

  • Limited employee access on a need-to-know basis

  • Regular security audits and updates

  • Two-factor authentication for internal systems

Data Retention

  • Active client data retained during service period and for 3 years after cancellation

  • Financial records kept for 7 years as required by law

  • Website analytics data retained for 26 months (GA4 default)

  • You may request earlier deletion of your personal data

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies:

  • Required for website functionality

  • Cannot be disabled without affecting site performance

Analytics Cookies (Google Analytics 4):

  • Track website usage and performance

  • Help us improve user experience

  • Can be disabled through browser settings or our cookie preferences

Framer Platform Cookies:

  • Enable website functionality and form submissions

  • Required for proper site operation

Managing Cookies

You can control cookies through:

Your Rights and Choices

Access and Control

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Download your data in portable format

  • Opt-out of marketing communications

  • Update communication preferences

Marketing Communications

  • All marketing emails include unsubscribe links

  • You can opt-out at any time without affecting your service

  • We honor opt-out requests within 48 hours

Regional Privacy Rights

For European Union Users (GDPR)

  • Right to access your personal data

  • Right to rectify inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Rights regarding automated decision-making

For California Users (CCPA/CPRA)

  • Right to know what personal information we collect

  • Right to know if we sell or share personal information (we don't)

  • Right to access your personal information

  • Right to delete your personal information

  • Right to non-discrimination for exercising your rights

For Other Jurisdictions

We comply with applicable privacy laws in your region and will honor additional rights as required by local law.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a child under 18, we will delete it immediately.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website

  • Update the "Last Updated" date

  • Notify you by email of material changes

  • Provide 30 days' notice when possible

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions, requests, or concerns:

Email: nathaniel@podcaststudiox.com
Subject Line: Privacy Policy Inquiry

For data subject requests (access, deletion, etc.), please include:

  • Your full name and email address

  • Description of your request

  • Verification of your identity

We will respond to privacy requests within 30 days (or as required by applicable law).

Effective Date

This Privacy Policy is effective as of the date listed above and applies to all information collected on or after that date.

By using Podcast Studio X services, you acknowledge that you have read and understood this Privacy Policy.